I just bought a new Mac book pro and it’s asking me for a password
I just bought a new Mac book pro and it’s asking me for a password, I don’t know what password is referring to
[Re-Titled by Moderator]
I just bought a new Mac book pro and it’s asking me for a password, I don’t know what password is referring to
[Re-Titled by Moderator]
Did you buy directly from Apple? If not, there are many reports of unscrupulous third-party resellers selling used Macs as new and not properly clearing old accounts. If you did not buy directly from Apple and the computer is asking for a password, it is not new. You will not be able to fully use the computer and your should return it for a full refund.
If you bought it from Apple they will help you get the computer working. Bring your receipt to the store.
Did you buy directly from Apple? If not, there are many reports of unscrupulous third-party resellers selling used Macs as new and not properly clearing old accounts. If you did not buy directly from Apple and the computer is asking for a password, it is not new. You will not be able to fully use the computer and your should return it for a full refund.
If you bought it from Apple they will help you get the computer working. Bring your receipt to the store.
A brand new Mac shouldn't be asking for a password. Could this Mac have had a previous owner?
Hi, no, it’s brand new, but I was able to set up a new password, not sure why it was asking me for it prior to setting it up.
Thank you for your feedback!
Neither am I, but it sounds like its OK.
Hi, yes, I bought it directly from Apple. I was able to set the password, not sure what happened before.
Thank you!
I just bought a new Mac book pro and it’s asking me for a password