Activate iMessage on iPod

I am not able to activate imessayamd FaceTime on my daughter’s new iPod 7th generation. We are connected to WiFi, signing in with her iCloud account, and have shut down and restarted her iPod. Any suggestions? TIA!

Posted on Dec 25, 2019 12:35 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 26, 2019 11:00 AM

Call Apple support and speak to a rep. I called and the appleid I was trying to use got blocked during set up and they unblocked it after verifying the security questions and now the ipod is working just fine! Yay! Good luck! The wait time was only a couple mins to speak to someone.

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Activate iMessage on iPod

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.