Activate iMessage on iPod

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Level 1

5 points

Activate iMessage on iPod

I am not able to activate imessayamd FaceTime on my daughter’s new iPod 7th generation. We are connected to WiFi, signing in with her iCloud account, and have shut down and restarted her iPod. Any suggestions? TIA!

Posted on Dec 25, 2019 12:35 PM

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Answer 1

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QuickPost

Level 10

103,305 points

Dec 25, 2019 12:42 PM in response to annsley32

Hello,

Please refer to the following Apple Support document.

If you get an error when trying to activate iMessage or FaceTime - Apple Support

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Answer 2

KayJP

Level 1

10 points

Dec 26, 2019 11:00 AM in response to annsley32

Call Apple support and speak to a rep. I called and the appleid I was trying to use got blocked during set up and they unblocked it after verifying the security questions and now the ipod is working just fine! Yay! Good luck! The wait time was only a couple mins to speak to someone.

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Activate iMessage on iPod

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