Procreate

I tried to go and buy procreate on my ipad. It wouldn’t allow me to press the purchase button, I have the update that is required and my payment method is up to date

Posted on Dec 25, 2019 12:37 PM

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Question marked as Top-ranking reply

Posted on Dec 25, 2019 2:58 PM

I’ll start with a [perhaps] un-obvious question. Is you iPad running iPadOS 13.2 or later? If not, this is the reason that you cannot download Procreate.


With release of Procreate 5, the App now requires iPadOS 13.2 as a minimum. All downloadable binaries for earlier versions have been removed, by the developer, from the App Store.


If you are running the minimum version, or later, then something else is the cause.

2 replies
Question marked as Top-ranking reply

Dec 25, 2019 2:58 PM in response to big194

I’ll start with a [perhaps] un-obvious question. Is you iPad running iPadOS 13.2 or later? If not, this is the reason that you cannot download Procreate.


With release of Procreate 5, the App now requires iPadOS 13.2 as a minimum. All downloadable binaries for earlier versions have been removed, by the developer, from the App Store.


If you are running the minimum version, or later, then something else is the cause.

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Procreate

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