You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hello,
My iPhone 7 was in the middle of updating to IOS 13 and has been frozen on the white apple logo page. I have plugged it in, pressed the home and power button and tried a variety of ways to fix it. I am unsure what to do. It as well will often go to an all black screen then 5 seconds later return to the white screen with black apple logo. What should I do to get my phone to turn on?
iPhone 7
this to me sounds like a "boot lopped" device, best course of action would be to plug it into a laptop, with itunes, set it into recovery mode, and do a restore/update from there, that should fix the problem, if not, then bring it into an apple store, and they should be able to fix it/replace it for you
best of luck
this to me sounds like a "boot lopped" device, best course of action would be to plug it into a laptop, with itunes, set it into recovery mode, and do a restore/update from there, that should fix the problem, if not, then bring it into an apple store, and they should be able to fix it/replace it for you
best of luck
Iphone frozen
