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Got iPad from deceased relative. Know Apple ID but don’t know password. Any suggestions?

Got iPad from deceased relative. Know Apple ID but don’t know password. Any suggestions

iPad Pro 10.5-inch, Wi-Fi

Posted on Dec 25, 2019 3:33 PM

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Question marked as Top-ranking reply

Posted on Dec 25, 2019 4:03 PM

Apple products are locked using an Apple ID, so to unlock the device, the easiest route is to delete the Apple ID. Special teams at Apple handle these requests. The person who calls will need to be the legal representative of the deceased.


The process can be found here: https://support.apple.com/en-us/HT208510

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Got iPad from deceased relative. Know Apple ID but don’t know password. Any suggestions?

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