You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

mhopley Author

Level 1

4 points

Trying to upgrade to Catalina and it says an error occured

Trying to upgrade to Catalina and it says an error occurred

Posted on Dec 25, 2019 3:33 PM

Top-ranking reply

BDAqua

Level 10

245,579 points

Posted on Dec 26, 2019 6:50 AM

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?

Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.

˜What all 3rd party extensions are you running?

EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac.

http://www.etresoft.com/etrecheck

Pastebin is a good place to paste the whole report...

https://pastebin.com/

Workable but harder for me to work with...the Note tool on the bottom of this editor's toolbar, as shown in the image, to copy and paste the output from EtreCheck.

View in context

Trying to upgrade to Catalina and it says an error occured

Similar questions