You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have an Ipad Pro model number MLMX2J/A and I have a 2nd generation Apple Pen that is not working on this Ipad Pro. I was told by the salesman at Best Buy that it will work. the Ipad is not pairing with the ipad. Please Help?

I have an Ipad Pro model number MLMX2J/A and I have a 2nd generation Apple Pen that is not working on this Ipad Pro.  I was told by the salesman at Best Buy that it will work.  the Ipad is not pairing with the ipad.  Please Help?

iPad Pro, iOS 13

Posted on Dec 25, 2019 6:27 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 25, 2019 6:36 PM

The model number in your post appears to be 9.7 inch pro with 128 gb of storage.

if this is correct that model would use 1st generation pencil.

2 replies

I have an Ipad Pro model number MLMX2J/A and I have a 2nd generation Apple Pen that is not working on this Ipad Pro. I was told by the salesman at Best Buy that it will work. the Ipad is not pairing with the ipad. Please Help?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.