Help Dragons wild game purchased on my account by unknown person. Who can I talk to???
Got an email reciept for a game called Dragons Wild. Charged to y card on account. How do I get a refund and cancel this account?
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You are sure that it’s a genuine email from Apple and not a phishing attempt trying to get your account and payment details ?
Phishing and similar emails : Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support
Viewing an account's purchase history : See your purchase history in the iTunes Store - Apple Support
If it shows on your iTunes account, and if you claim you didn't buy it, contact iTunes Support and see what they say e.g. via the 'contact support' link at the top right of every page on here