Apple Event: May 7th at 7 am PT
new Ipad mini - keep getting Verification Failed...error connecting to the Apple ID server? The password IS correct.
iPad mini, iOS 12
Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Backup - Restore your device from an iCloud or iTunes backup
Thank you for your thoughts.
So I tried resetting the device. I didn't try a hard reset ore restoring to factory settings. I did reset network settings & restarted my wifi modem.
I am setting up the new ipad - by restoring from an icloud backup (I think). I'm afraid of restoring to factory settings, because I don't want to wipe the old ipad or cloud backup.
I have no problem signing into the cloud or itunes on the old ipad or my pc - so I know it's not a wifi issue or password issue. It's clearly a NEW ipad issue.
I will try a different wifi network tomorrow ... any other ideas would be appreciated.
Thank you for confirming that.
I was able to get the new ipad connected using the wi-fi at my office... so I think I'm all set for now.
Appreciate your assistance.
Restoring the new iPad to factory settings shouldn't affect the old iPad.
You are welcome.
Well. Now that i’m Back at home - that iPad won’t connect to anything Apple :(
Have you tried restarting/resetting your router?
Update Apple ID settings
