Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

hastihozorii Author

Level 1

4 points

why i cant update my iphone?

why I can’t update my iphone?

iPhone 7, iOS 12

Posted on Dec 26, 2019 5:42 AM

Reply

Best reply

Level 10

142,628 points

Posted on Dec 26, 2019 5:56 AM

How are you trying to update it? If over the air, you need to be connected to WiFi and your battery needs to be at least at 50%. If you have skipped a number of updates, it’s often difficult to update over the air and if that is your issue, connect your iPhone to your home computer and do the update using iTunes. You will need to ensure you are running the most current version of iTunes.

View in context

Similar questions

2 replies

Best reply

Level 10

142,628 points

Dec 26, 2019 5:56 AM in response to hastihozorii

How are you trying to update it? If over the air, you need to be connected to WiFi and your battery needs to be at least at 50%. If you have skipped a number of updates, it’s often difficult to update over the air and if that is your issue, connect your iPhone to your home computer and do the update using iTunes. You will need to ensure you are running the most current version of iTunes.

Reply

Level 10

124,433 points

Dec 26, 2019 5:52 AM in response to hastihozorii

What happens when you try?

Reply

why i cant update my iphone?

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up