Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why I can’t update my iPhone?

Why I can’t update my iPhone



[Re-Titled by Moderator]


iPhone 6, iOS 12

Posted on Nov 19, 2021 4:22 PM

Reply
Question marked as Best reply

Posted on Nov 19, 2021 4:24 PM

Go to Settings > General > About

What does it say for iPhone Model and Software Version?

You need an iPhone 6s/6s Plus or newer in order to run iOS 14/15..

Supported iPhone models - Apple Support


If your iPhone is really an iPhone 6 like your details show.. and you are expecting to upgrade beyond iOS 12, you cannot


have you read thru this support article for updating?

Update your iPhone, iPad, or iPod touch - Apple Support


need more storage for update?

If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support


issues?

Updating iOS: common issues and solutions - Apple Community


video..


2 replies
Question marked as Best reply

Nov 19, 2021 4:24 PM in response to sodiq83

Go to Settings > General > About

What does it say for iPhone Model and Software Version?

You need an iPhone 6s/6s Plus or newer in order to run iOS 14/15..

Supported iPhone models - Apple Support


If your iPhone is really an iPhone 6 like your details show.. and you are expecting to upgrade beyond iOS 12, you cannot


have you read thru this support article for updating?

Update your iPhone, iPad, or iPod touch - Apple Support


need more storage for update?

If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support


issues?

Updating iOS: common issues and solutions - Apple Community


video..


Why I can’t update my iPhone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.