You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Error occurred while loading content

I keep getting an error message - error occurred while loading content.

I have tried to reset, restart, unplug and plug in again, nothing seems to work. It happens for rented movies and movies purchased. One movie didn't play the movie but played the extras.

Any help, please!!!!?

The apple tv is probably 8 years old.

thank you for your help.

Cindy

Posted on Dec 26, 2019 8:03 AM

Top-ranking reply

QuickPost

Level 10

103,377 points

Posted on Dec 26, 2019 12:48 PM

Hello,

I suggest that you reach out to Apple for assistance.

Contact AppleCare

View in context

Error occurred while loading content

Similar questions