My purchased of ringtone are not shown.

Question

Level 1

8 points

My purchased of ringtone are not shown.

I have purchased marimba remix ringtone (approx 8 ringtones) 2017-18 period. And i havent used iphone for a quite a few times (been using android.) So today when i got my new iphone and wanted to set a ringtone, all i got is two ringtones. Couldn’t find the rest of it. Please help

Posted on Dec 26, 2019 9:02 AM

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Answer 1

chuck_3rd

Community Specialist

Dec 29, 2019 4:56 PM in response to Gumbu24

Hello Gumbu24 and welcome to Apple Support Communities.

I see you are having issues with previously purchased ringtones on a new device.

Use tones and ringtones with your iPhone, iPad, or iPod touch - Apple Support

1. Go to Settings > Sounds & Haptics.
2. Under Sounds and Vibration Patterns, tap any sound.
3. Tap Download All Purchased Tones. You might not see this option if you already downloaded all the tones that you purchased or if you haven't purchased any tones.

You might not be able to re-download some previously purchased tones.

Cheers.

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Answer 2

chris_g1

Community Specialist

Dec 30, 2019 9:12 AM in response to Gumbu24

Hi Gumbu24.

RIngtones are the same as songs, movies and apps—indeed, any kind of purchased media. As long as it is still available in the iTunes Store in your region, it can be re-downloaded. If the creator or rights holder has removed it from the store in your region, it is not able to be re-downloaded.

Cheers.

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