cant open documents
I cannot open documents in Pages all of a sudden. All are grayed out. Any ideas?
Thanks!
MacBook Pro 13", OS X 10.11
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I cannot open documents in Pages all of a sudden. All are grayed out. Any ideas?
Thanks!
MacBook Pro 13", OS X 10.11
HI dilbenfield,
What version of Pages? (Pages menu > About Pages)
Is the version of OS X listed still correct? (Apple menu > About this Mac)
Can you launch Pages?
Can you create a new Pages document, Save it, Close it, then re-open it?
Do you get any messages when you attempt to open an existing Pages document?
Have you restarted the computer recently?
Have you started into Safe Mode?
A restart triggers some 'housekeeping routines, and is often enough to cure some issues.
A start into Safe Mode causes a more thorough housekeeping session.
To startup into Safe Mode:
As more routines are called, you will notice that this startup takes longer than a normal startup.
You will also see a degradation in video performance (this is normal)
The above are general troubleshooting processes, which may not fix this specific issue.
Regards,
Barry
HI dilbenfield,
What version of Pages? (Pages menu > About Pages)
Is the version of OS X listed still correct? (Apple menu > About this Mac)
Can you launch Pages?
Can you create a new Pages document, Save it, Close it, then re-open it?
Do you get any messages when you attempt to open an existing Pages document?
Have you restarted the computer recently?
Have you started into Safe Mode?
A restart triggers some 'housekeeping routines, and is often enough to cure some issues.
A start into Safe Mode causes a more thorough housekeeping session.
To startup into Safe Mode:
As more routines are called, you will notice that this startup takes longer than a normal startup.
You will also see a degradation in video performance (this is normal)
The above are general troubleshooting processes, which may not fix this specific issue.
Regards,
Barry
cant open documents