You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Touch ID not working in ITunes Store, how can I use my sign in???

Apple Touch ID not working in ITunes Store? How can I go back to my Apple Password to make purchases?

Posted on Dec 26, 2019 3:13 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 26, 2019 3:15 PM

Use Touch ID on iPhone and iPad – Apple Support


Manage your Touch ID settings

Go to Settings > Touch ID & Passcode to manage these settings:

  • Turn Touch ID on or off for Passcode, iTunes & App Store, or Apple Pay.
  • Enroll up to five fingerprints. Each new print might make fingerprint recognition take slightly longer.
  • Tap a fingerprint to rename it.
  • Swipe to delete a fingerprint.
  • Identify a fingerprint in the list by touching the Home button. The matching print in the list will be highlighted briefly.


1 reply
Question marked as Top-ranking reply

Dec 26, 2019 3:15 PM in response to MarkMarkMarko

Use Touch ID on iPhone and iPad – Apple Support


Manage your Touch ID settings

Go to Settings > Touch ID & Passcode to manage these settings:

  • Turn Touch ID on or off for Passcode, iTunes & App Store, or Apple Pay.
  • Enroll up to five fingerprints. Each new print might make fingerprint recognition take slightly longer.
  • Tap a fingerprint to rename it.
  • Swipe to delete a fingerprint.
  • Identify a fingerprint in the list by touching the Home button. The matching print in the list will be highlighted briefly.


Apple Touch ID not working in ITunes Store, how can I use my sign in???

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.