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Llozada Author

Level 1

4 points

How can I tell if it is a spam iPhone email?

I keep getting emails and it says my account is locked and I need to unlock it. I go to the screen and sign in and then it says I need to verify all of my information... the first one seems okay, name, date of birth... the next screen has address and social security number. That’s where I stopped. Everything looks pretty legit but I can not imagine why I need to give apple my social... is this a scam?

[Image Edited by Moderator to Remove Personal Information]

iPhone 11

Posted on Dec 26, 2019 4:18 PM

Top-ranking reply

stedman1

Community+ 2024

Level 10

260,890 points

Posted on Dec 26, 2019 4:19 PM

Apple does not send such messages.
Apple would not warn of a pending account issue, giving you a deadline to fix the issue.
Apple does not include document, or PDF files to download.
Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
Apple would not have such horrible spelling or grammar.
Apple would not send a message to “Undisclosed Recipients”.

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

The links below has information to help identify fraudulent emails.

Identifying legitimate emails from the iTunes Store

https://support.apple.com/en-us/HT204759

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How can I tell if it is a spam iPhone email?

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