Why doesn’t my iPhone allow me to click on the “name, phone numbers, email” section of my Apple ID settings?

My iPhone does not allow me to click on the “name, phone numbers, email” section of Apple ID settings (screenshot attached). Anyone know why???

iPhone XS Max, iOS 13

Posted on Dec 26, 2019 6:02 PM

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Question marked as ⚠️ Top-ranking reply

Posted on Dec 26, 2019 6:27 PM

Have you checked Settings/Screen Time for any restrictions?


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


If there are restrictions in Screen Time that are preventing access, you will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.


If there aren't any Screen Time restrictions, do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup



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Question marked as ⚠️ Top-ranking reply

Dec 26, 2019 6:27 PM in response to kig25

Have you checked Settings/Screen Time for any restrictions?


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


If there are restrictions in Screen Time that are preventing access, you will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.


If there aren't any Screen Time restrictions, do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup



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Why doesn’t my iPhone allow me to click on the “name, phone numbers, email” section of my Apple ID settings?

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