I can’t redeem my gift card. It says *The ITunes Store is unable to process gift certificates at this time*.What should I do?

Posted on Dec 26, 2019 6:23 PM

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Question marked as Top-ranking reply

Posted on Dec 30, 2019 11:29 AM

Hello HEINHO.


Welcome to Apple Support Communities. I understand that you’re unable to redeem your iTunes Gift Card. I’m happy to help.


I currently don’t see any issues on Apple System Status here: Apple - Support - System Status


Please try the steps in the section titled “If you can’t redeem a gift card or content code” here: Redeem App Store & iTunes Gift Cards and content codes - Apple Support


Take care.

2 replies
Question marked as Top-ranking reply

Dec 30, 2019 11:29 AM in response to HEINHO

Hello HEINHO.


Welcome to Apple Support Communities. I understand that you’re unable to redeem your iTunes Gift Card. I’m happy to help.


I currently don’t see any issues on Apple System Status here: Apple - Support - System Status


Please try the steps in the section titled “If you can’t redeem a gift card or content code” here: Redeem App Store & iTunes Gift Cards and content codes - Apple Support


Take care.

Dec 30, 2019 11:29 AM in response to HEINHO

Hello HEINHO.


Welcome to Apple Support Communities. I understand that you’re unable to redeem your iTunes Gift Card. I’m happy to help.


I currently don’t see any issues on Apple System Status here: Apple - Support - System Status


Please try the steps in the section titled “If you can’t redeem a gift card or content code” here: Redeem App Store & iTunes Gift Cards and content codes - Apple Support


Take care.

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I can’t redeem my gift card. It says *The ITunes Store is unable to process gift certificates at this time*.What should I do?

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