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orel241 Author

Level 1

4 points

iPad requesting password after recent update

After the latest software update, My iPad locked me out and started requesting a password even though I did not use a password before the update. Any help please?

iPad Air 2, iOS 13

Posted on Dec 26, 2019 6:40 PM

Top-ranking reply

QuickPost

Level 10

103,371 points

Posted on Dec 26, 2019 6:44 PM

Hello,

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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iPad requesting password after recent update

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