trying to update 10.12.6 macOS security update but will not update

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Level 1

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I keep trying to update macOS high sierra security update but it will not update on my MacBook air

MacBook Air 13", macOS 10.12

Posted on Dec 27, 2019 2:59 PM

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Answer 1

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Level 10

240,269 points

Good news, thanks for the report ! :)

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Answer 2

Level 10

240,269 points

Hi Yolanda, try it in Safe Mode...

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?

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Answer 3

Level 1

8 points

I will try this. Do I restart or just shut down then hold shift key as it restarts? Thank you

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Answer 4

Level 10

240,269 points

Best to Shut down I think.

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Answer 5

Level 1

8 points

It worked thank you so much.

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