the itunes store is unable to process gift certificates at this time
Help me
iPad Air, iOS 13
User profile for user:
chris_g1
User level:
Community Specialist
Hi bie288,
Thank you for using the Apple Support Communities! It sounds like you are trying to redeem an App Store & iTunes Gift Card, but you are unable to complete the transaction. I would like to help.
Here are some helpful articles related to redeeming App Store & iTunes Gift Cards: Redeem App Store & iTunes Gift Cards and content codes - Apple Support, and If you can't redeem your App Store & iTunes Gift Card, Apple Music Gift Card, or content code - Apple Support.
If you still cannot redeem your Gift Card, you may need to speak with Apple's billing specialists here, depending on the error you receive: Contact - Official Apple Support.
If I misunderstood your question, feel free to reply back with more specific details about what you are trying to complete, and what exactly fails to process.
Best regards.