Spyware

My brand new iPad 7 has this message And to call Apple support 1 877 683 7724. Is it bogus? The number does not connect. My screen is locked

iPad, iOS 13

Posted on Dec 28, 2019 7:45 AM

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My iPad is flashing up with a security warning My iPads flashing up with a security alert saying it’s been infected with a Trojan spyware. I called the support number it says to call but it was a doggy line so unsure what to do. It’s telling me not to shut it down and ring the number ?
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My ipad is locked with 1-877-662-*** (Apple) to call for support? Is this a SCAM Unit locked asking contact 1-877-662-**** for security help. Is this a SCAM? [Edited by Moderator]
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Trojan Spyware problem I was recently (an hour ago) blocked out of my iPad by Apple. I called the tech support number on that screen and was comfortable with the conversation until the tech support asked for my banking information. When I declined to provide that, he ended the conversation quickly. I would like to know if that sounds routine.
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1 reply

QuickPost

Level 10

103,733 points

Dec 28, 2019 8:26 AM in response to Louhas86

Hello,

This is just a spam pop up and not an actual Apple message.

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