You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mail crashes immediately upon opening

Hoping someone has an answer. About a week and a half ago, when I click on Mail, it crashes immediately. The other two users on the computer have no issue. I've tried booting in safe mode, opening mail while holding the shift key, resetting the NVRAM, even went as far as reinstalling MacOS. Oh, also tried going into System Preferences/internet accounts, removing the email accounts and re-adding them again after trying to open mail, all with no results. Are there any other suggestions out there? Would really appreciate any help. Thank you

iMac 27", macOS 10.12

Posted on Dec 28, 2019 10:44 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 4, 2020 2:24 PM

I got it! There was a V4-Migrating folder located in the Library/Mail folder. Moved that to the desktop and was able to open up Mail and then rebuild the mailboxes.

1 reply

Mail crashes immediately upon opening

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.