New iPad won’t allow erase all since verification failed connecting to Apple ID server

Didn’t set up new iPad right away, now can’t get it to erase/reset all to download from the icloud

Posted on Dec 28, 2019 1:39 PM

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1 reply

QuickPost

Level 10

103,437 points

Dec 28, 2019 5:05 PM in response to Samsonite2398

Hello,

I suggest that you reach out to Apple for assistance.

Contact AppleCare

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New iPad won’t allow erase all since verification failed connecting to Apple ID server

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