Unable to purchase error when reatart my iphone

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Level 1

5 points

Unable to purchase error when reatart my iphone

Whenever I restart my iPhone the error message “unable to purchase” pops up. I believe this is also causing issues with other apps but I cannot identify why the message is popping up.

Posted on Dec 28, 2019 5:05 PM

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Answer 1

Eric Root

Level 10

685,257 points

Dec 28, 2019 5:26 PM in response to Zariea55

Have you recently tried to purchase something from the App Store/iTunes, but the purchase didn't complete? Try signing out of the App Store/iTunes and then restart the phone. Same error?

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Answer 2

YehyaK

Level 1

4 points

Jan 15, 2020 1:03 PM in response to Zariea55

I've had this issue ever since upgrading to iOS 13. I have reset my phone an restored but still there. I might have to bite the bullet and restart as a brand new phone. I have an iPhone X so it's only a couple of years old and not interested in upgrading.

Is anyone aware of a resolution or something they have done to resolve this?

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Unable to purchase error when reatart my iphone

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