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How can I get a refund for a purchase I do not want?

i am requesting a refund on an app I don’t want.

iPhone 11, iOS 13

Posted on Dec 28, 2019 10:42 PM

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Question marked as Top-ranking reply

Posted on Dec 30, 2019 9:16 AM

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on ‘Get support’)

1 reply
Question marked as Top-ranking reply

Dec 30, 2019 9:16 AM in response to CindyArcher

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on ‘Get support’)

How can I get a refund for a purchase I do not want?

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