apple has just did transaction to my bank account without my permission, I did not purchase anything. how can I get bank my money and how can I restrict them from accessing my account without my permission?? please help

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apple has just did transaction to my bank account without my permission, I did not purchase anything. how can I get bank my money and how can I restrict them from accessing my account without my permission?? please help

apple has just did transaction to my bank account without my permission, I did not purchase anything from them currently, I purchased MS 365 few month ago, but I awake today morning and find a messing from bank that apple has taken, the message says "ISO Sale has occurred involving account 011206***2300 and amount: 179,900.00TZS ON 29/12/2019:2:31:APPLE.COM/BILL ITUNES.COM IE". how can I get my money back and how can I restrict them from accessing my account without my permission or without me doing any transactions?? please help

MacBook Air 13", macOS 10.15

Posted on Dec 28, 2019 11:34 PM

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Answer 1

Top-ranking reply

Vancouver22

Level 8

36,926 points

Dec 28, 2019 11:35 PM in response to Elinaike

If you have a question about a charge

Learn what to do if you see a charge that you don't recognize on your statement.
If you change your payment method to a credit or debit card, you might see a temporary authorization hold on your account.
Did you see Apple charges on a new credit or debit card? Your financial institution might have automatically updated your
information for you. If you have any concerns about this process, contact your card issuer or financial institution.
Learn more about how App Store and iTunes Store purchases are grouped and charged to your account.

and check your purchase history

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Answer 2

Elinaike Author

Level 1

9 points

Jan 14, 2020 3:02 PM in response to Chrisdevillio

Yes Chrisdevilio, I contacted apple, and they refund to my bank account exactly amount of money they withdraw! With many sorry, so it is possible if they mistakenly charges you a product without your permission or make an order to refund you. Remember my case was double charges in one product done by both Apple and Microsoft

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Answer 3

Jan 10, 2020 6:04 AM in response to Elinaike

I made exactly the same experience, yesterday 09.01.2020 at 06:00 my credit card was charged CHF 100.00 also with the note APPLE.COM/BILL ITUNES.COM IE

Neither me, than anyone else from my apple family purcheased anything neither from app store than from itunes store. Did you hear back anything from apple?

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apple has just did transaction to my bank account without my permission, I did not purchase anything. how can I get bank my money and how can I restrict them from accessing my account without my permission?? please help

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