iTunes card not activated correctly

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iTunes card not activated correctly

I bought an itunes card but when I try the code in my itunes account it says the wasn't activated correctly. I went back to store where I bought it and they scanned the ticket and it says the card is activated and already used...

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Windows, Windows 6

Posted on Dec 29, 2019 2:32 AM

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Answer 1

King_Penguin

Level 10

334,324 points

Dec 30, 2019 9:18 AM in response to Christophe_Mallaerts

Try contacting iTunes Support (they are likely to want to see images of the front and back of the card and its receipt) : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Get Support)

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Answer 2

Feb 24, 2020 9:46 AM in response to Christophe_Mallaerts

My card was not properly activated

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iTunes card not activated correctly

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