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My MacBook Air recently was rebuilt ... new operating system as a result (previously mojave, now catalina). My Mac now appears TWICE under my list of devices (each with a different operating system ... one is macOS 10.14.6; the other macOS 10.15.2). Is there any danger to deleting the "older" one?
MacBook Air 13", macOS 10.14
cellabetta241 Said:
“Removing a device that appears twice? Will removing the duplicate mess things up?“
———-
Contact Apple Support:
A device should not be on there twice. It’s a mishap that needs to be fixed. It’s happened to me recently. So, I contacted Apple Support.
So, have an Apple Rep assist you with this directly over the phone, as I did. They’ll see this device residing in your account twice, and question it themself. Ask them which to remove. They’ll know what’s going on:
Remove the older item that you know is no longer in use by signing into your Apple ID. No issues there.
Axel F.
You can remove it if you wish there should not be a problem.
Removing a device that appears twice? Will removing the duplicate mess things up?
