Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Not receiving refund

I requested a refund for an app and then got an email that I have been refunded my money, yet I haven’t actually BEEN REFUNDED. Although Apple says I have been refunded, I have not. When I go onto my iTunes account, I still do not have the money back. I have tried reaching Apple however that hasn’t worked. Someone please help.


thanks

iPad (5th gen) Wi-Fi

Posted on Dec 29, 2019 9:15 AM

Reply
Question marked as Best reply

Posted on Dec 29, 2019 9:21 AM

It appears Apple have processed a refund from their side.


How long have you been waiting for your refund to come into your bank account?


It could take about a week from when the refund was processed by Apple, but this depends on how long your bank takes to process payments into your account.

1 reply
Question marked as Best reply

Dec 29, 2019 9:21 AM in response to Kiera122

It appears Apple have processed a refund from their side.


How long have you been waiting for your refund to come into your bank account?


It could take about a week from when the refund was processed by Apple, but this depends on how long your bank takes to process payments into your account.

Not receiving refund

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.