I can’t find my iPhone even thought find my iPhone it’s on on that devise

i lost my iPhone8 and find my iPhone it’s activated in that phone but when I try to find it in my iCloud it doesn’t show the location even thought it’s say that find my iPhone it’s on in that devise please help

iPhone 8, iOS 13

Posted on Dec 29, 2019 11:57 AM

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Posted on Dec 29, 2019 12:30 PM

I was reading something that it say that even thought if someone turn off your phone you can still track it, but I can’t do it ☹️

That is not correct. See this, If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support


To be tracked, Find My iPhone has to have been signed into on the device, the device must be powered on, and it must have an active connection to the internet. IF any of that is not present, it cannot be tracked.

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Question marked as Top-ranking reply

Dec 29, 2019 12:30 PM in response to vanesa213

I was reading something that it say that even thought if someone turn off your phone you can still track it, but I can’t do it ☹️

That is not correct. See this, If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support


To be tracked, Find My iPhone has to have been signed into on the device, the device must be powered on, and it must have an active connection to the internet. IF any of that is not present, it cannot be tracked.

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I can’t find my iPhone even thought find my iPhone it’s on on that devise

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