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Users cannot access apple support

I am getting this error which is 403 forbidden when trying to access apple support

I am wondering why I am getting this and I would like this issue to get resolved this is a major issue due to people not being able to access apple support.


MacBook Pro 13", macOS 10.15

Posted on Dec 29, 2019 12:16 PM

Question marked as Best reply

Posted on Dec 29, 2019 12:38 PM

paulstechtips wrote:

I am getting this error which is 403 forbidden when trying to access apple support
this is a major issue due to people not being able to access apple support.



If you are having a issues then ask away while you are here...


I suspect this is localized and regional.


There are many Apple server errors :https://www.apple.com/support/systemstatus/

403 Forbidden Error occurs when a web server forbids you from accessing the page you’re trying to open in your browser.



You can use Twitter to contact Apple Support: @AppleSupport

also

From iOS device using the app to make a online Genius Bar appointment:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8


Other possibilities is adware/malware has made changes to your SOCKS proxies settings.

>System Preferences>Network>advanced>Proxies> SOCKS proxy verify you are not checked here.

3 replies
Question marked as Best reply

Dec 29, 2019 12:38 PM in response to Community User

paulstechtips wrote:

I am getting this error which is 403 forbidden when trying to access apple support
this is a major issue due to people not being able to access apple support.



If you are having a issues then ask away while you are here...


I suspect this is localized and regional.


There are many Apple server errors :https://www.apple.com/support/systemstatus/

403 Forbidden Error occurs when a web server forbids you from accessing the page you’re trying to open in your browser.



You can use Twitter to contact Apple Support: @AppleSupport

also

From iOS device using the app to make a online Genius Bar appointment:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8


Other possibilities is adware/malware has made changes to your SOCKS proxies settings.

>System Preferences>Network>advanced>Proxies> SOCKS proxy verify you are not checked here.

Users cannot access apple support

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