Yellow color on MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) model

Hi,

I observe a small yellow color on the left side of display whenever I switch on my Macbook Pro from sleep mode. This color continues to stay and is more visible when you use lighter colors that has white or ligher shades. I have not seen this issue in my earlier Macbook models.

Is my display faulty? Would like your feedback if you have faced similar issue and how you resolved them.


MacBook Pro 13", macOS 10.12

Posted on Dec 29, 2019 7:45 PM

Reply
3 replies

Jan 2, 2020 1:58 PM in response to nneptune07

Hi nneptune07,


Thank you for using the Apple Support Communities! I understand you have a concern regarding the display of your MacBook Pro. I'd like to explore this with you further.


Let's work on isolating the issue to see if we can figure out the cause. This will help us determine the best solution. First, I would recommend resetting the NVRAM, as it relates to the display resolution. Here's how: Reset NVRAM or PRAM on your Mac - Apple Support. Test to see if that helps. If you have any additional peripherals connected to your MacBook, try disconnecting them to rule out interference as the cause. Also, make sure your macOS is up to date: How to update the software on your Mac - Apple Support.


If the above steps do not help, let's have you boot up into safe mode. It’s a way to start up your Mac so it performs certain checks, repairs, emptying of system cache, and prevents some software from automatically loading: Use safe mode to isolate issues with your Mac - Apple Support. Once in safe mode, check to see if the same behavior continues when you wake your Mac from sleep. Sometimes safe mode can successfully resolve some issues. With this being said, after testing in safe mode, restart and log in as normal to see if that helps resolve the issue.



Keep me posted on the results. Regards.



Jan 5, 2020 9:42 AM in response to nneptune07

Suresh,


Thank you for replying back with additional information.


If the behavior remains after completing the steps initially suggested, you may want to consider reinstalling macOS next. Even though you won't need to erase your disk, it's still a great idea to make sure you have a recent backup of your data prior to this step. Here is guidance on how to back up: How to back up your Mac - Official Apple Support. Here is guidance on reinstalling macOS: How to reinstall macOS from macOS Recovery - Apple Support. You'll want to use either Command (⌘)-R, or Option-⌘-R, to reinstall.



Let us know how this goes for you.

Jan 3, 2020 10:39 AM in response to Joseph_S.

Joseph,

Thanks for a detailed note and let me try the procedure you explained.

Just to clarify, I dont have resolution issue. I see a yellow patch that look like spot yellow when I open by laptop. This is prominent when I close the screen and open the screen without shutting down the computer.

I also observe that this yellow patch slowly disappears. after four days.

Shall check on your steps and let you know.

Regards, Suresh


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Yellow color on MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) model

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