IPhone 8 Plus disabled

I have not been able to find an answer so figured I’d try my last hope on here.

My phone is an 8 plus and had a crack screen. I took it to the Apple store to get the screen repaired and when given the phone, it was disabled and tells me to connect it to iTunes. I have connected it to iTunes and can’t seem to get iTunes to recognize my phone. I’ve logged into my account using another phone and unfortunately don’t think my photos are backed up. All I want are my photos but can’t get into the phone to pull them. Is there anything that can be done? I’m a bit ****** because I took it to an Apple store to avoid the trouble of the screen being disabled, however it was. It looks like everything else backed up to iCloud except my photos. I don’t want to restore the device if that means all my photos are gone.