iphone 8 frozen

My iphone 8 is frozen, showing a spinning wheel on a black screen continuously. I cannot turn it off or on.

None of the usual remedies are working. I have tried pressing on/off button and I have tried holding down on/off button with home button simultaneously for 2 minutes.

I tried ringing my phone from another phone and my phone does not ring.

Help!!!

iPhone 8, iOS 13

Posted on Dec 30, 2019 12:19 AM

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Posted on Dec 30, 2019 12:26 AM

On iphone 8 or later, performing a "forced" restart is different. See this:--> Force restart iPhone – Apple Support

Regards

Giulio

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iphone 8 frozen

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