Apple Event: May 7th at 7 am PT
My daughters Ipad updated overnight and to be able to use it again its asking for the activation lock. My daughter does not know her Apple ID or password. Is there a way of getting into the ipad or restoring it back to factory settings?
no, one needs to remove the activation lock
Turn off Activation Lock - Apple Support
if one does not recall the appleID and or password https://iforgot.apple.com/password/verify/appleid
otherwise one needs to https://www.apple.com/retail/geniusbar/
no, one needs to remove the activation lock
Turn off Activation Lock - Apple Support
if one does not recall the appleID and or password https://iforgot.apple.com/password/verify/appleid
otherwise one needs to https://www.apple.com/retail/geniusbar/
These links should help. If you have forgotten your AppleID, you can have a recovery email sent to the email address used to create it - and also reset the associated password if necessary - but you must have access to the mailbox. Once you recover access to the AppleID, you can recover access to the iPad and/or cancel the Activation Lock.
https://support.apple.com/en-au/HT201354
https://iforgot.apple.com/password/verify/appleid
I hope this is helpful in recovering your AppleID credentials - and resolving access to the iPad.
Can't remember AppleID after update
