Activation lock

If your device is Activation Locked, this help page will provide most of the information that you’ll need:

https://support.apple.com/en-us/HT201365

If you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com

To recover your credentials, you’ll need access to one of the following:

• Your primary email address mailbox that corresponds with your AppleID
• Any of the secondary/recovery email addresses that should be configured for your AppleID account
• Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID

Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.

More information about recovery of your AppleID:

https://support.apple.com/en-us/HT201354

More information about recovery of your AppleID password:

https://support.apple.com/en-us/HT201487

When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

Hello,

There is no way around unlocking Activation Lock without inserting the device’s associated Apple ID. If this is not an option you will have to find the original receipt for the device that clearly shows the serial number. Once you have this document you can have Apple unlock your iPad.

Activation Lock

Hello,

This is not sufficient. Activation Lock is an anti-theft system. If someone had stolen this iPad, they would have access to the serial number on the device and the box (if they had stolen the box as well). Only the original purchase receipt shows that indeed you are the one who purchased this iPad. Without the receipt Apple will treat this iPad as if it were stolen and will not help you.