You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ashyyyy Author

Level 1

4 points

Activation lock

My iphone 4s is need for activation lock and my aunty forgot her apple id and password. How can I open my phone?

iPhone 4S

Posted on Feb 4, 2021 3:59 AM

Top-ranking reply

Roger Wilmut1

Level 10

131,350 points

Posted on Feb 4, 2021 4:25 AM

Only the ID and password used to lock the phone can unlock it. If your aunt is the original owner, she (not you) should take the device, the original purchase documents, and some ID to an actual Apple Store (make an appointment) and ask if they can unlock it. Apple won't do this for anyone other than the original owner.

View in context

Activation lock

Similar questions