What if previous owner has died?

iCloud activation lock. The previous owner has since passed away how can I get my phone unlocked if they aren't around to release the device?

iPhone 7 Plus

Posted on Dec 30, 2019 6:29 AM

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Top-ranking reply

Niel

Level 10

742,109 points

Posted on Dec 30, 2019 6:34 AM

You supply Apple with that person's death certificate, the iPhone's original purchase receipt, and proof that you're its legal owner.

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1 reply

Top-ranking reply

Niel

Level 10

742,109 points

Dec 30, 2019 6:34 AM in response to RawbKazee

You supply Apple with that person's death certificate, the iPhone's original purchase receipt, and proof that you're its legal owner.

(177455)

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What if previous owner has died?

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