Safari-Black Rectangles Instead Of Posters

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Level 1

8 points

Safari-Black Rectangles Instead Of Posters

Hello ! This problem is constant, it does not disappear when manipulations with clearing the cache, deleting history, reboots, disabling AdGuard, there are no extensions, in the developer menu images are enabled. This problem manifests itself only in the Safari browser, on Chrome everything is displayed normally.

Moreover, the black rectangles do not appear everywhere and some of the pictures loads fine.

On other sites, images are loaded, but for a very long time, not all can be loaded.

Mac Os 10.13.6. / Safari 13.0.4 (13608.4.9.1.4)

MacBook Air 13", macOS 10.13

Posted on Dec 30, 2019 7:57 AM

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Answer 1

Eric Root

Level 10

686,015 points

Dec 30, 2019 10:41 AM in response to DMiTtov

Are you running any anti - virus programs? Using a VPN?

Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.

Isolating an issue by using another user account

Safe Mode - About

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Answer 2

Eric Root

Level 10

686,015 points

Jan 1, 2020 10:30 AM in response to DMiTtov

You posted earlier that you disabled AdGuard and CleanMyMac when taking screen shots. Try going to System Preferences/Users & Groups and remove them from your log in items. Restart the computer, do not open any programs but Safari and test.

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Answer 3

dominic23

Level 10

84,190 points

Dec 30, 2019 10:38 AM in response to DMiTtov

Do you have VPN in use?

Please run EtreCheck and post the report here.

https://etrecheck.com

Click “Free Download” button, open Downloads folder, click on it to open, and then select ”Open”.

Click on the bouncing EtreCheck icon in the Dock.

“Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.

Click “Share Report” button in the toolbar, select “Copy to Clipboard” .

Paste it into the reply.

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Answer 4

Eric Root

Level 10

686,015 points

Dec 30, 2019 6:34 PM in response to DMiTtov

Go to Safari Preferences/Extensions and turn all extensions off. Quit/reopen Safari and test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.

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Answer 5

dominic23

Level 10

84,190 points

Dec 31, 2019 2:46 AM in response to DMiTtov

From EtreCheck report:

Configuration Files:

/etc/hosts - Count: 24

Try this suggestion. If the files are corrupt, it will fix the problem.

https://discussions.apple.com/docs/DOC-8091

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Answer 6

DMiTtov Author

Level 1

8 points

Dec 31, 2019 2:28 AM in response to Eric Root

Thank you for the answer. But I don't have extensions in Safari.

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Answer 7

DMiTtov Author

Level 1

8 points

Jan 1, 2020 9:51 AM in response to dominic23

Thank you, for your advice and suggestion ! But it still doesn't work for me.

attached new file EtreCheck

New report

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Answer 8

DMiTtov Author

Level 1

8 points

Jan 1, 2020 11:55 AM in response to Eric Root

Thank you, but I've done it before. My list of login items is empty.

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Answer 9

DMiTtov Author

Level 1

8 points

Dec 30, 2019 3:14 PM in response to Eric Root

Thank you for the answer and advice !

"VPN" - No, don`t use it.

"Anti-virus programs" - No, but I`m use AdGuard and CleanMyMac. When I`m launching Safari and taking screenshoots. they were disable.

"Try setting up another admin user account in System Preferences/Users & Groups" - Yes, it`s works ! No more black rectangles instead of posters ! But, I still don't know what's blocking them ?

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Answer 10

DMiTtov Author

Level 1

8 points

Dec 30, 2019 3:35 PM in response to dominic23

Thank you very much for the answer and advice !

I did it with etrecheck !

EtreCheck Report

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Safari-Black Rectangles Instead Of Posters

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