How to troubleshoot poor performance on MacBookPro?

Question

How to troubleshoot poor performance on MacBookPro?

Hi folks,

I'm having recurring performance issue with my MacookPro. And I'm not too sure how to troubleshoot this.

As you can see in the screen capture below, even writing text is an issue.

https://www.youtube.com/watch?v=SVkEbHYqIA0&feature=youtu.be

Computer is a MacBook PRO2018 with 32Gb of RA, 2,2Ghz i7.

Nothing special running in the background. I rebooted a few times and did the NVRA reset.

How should I proceed to troubleshoot this?!

Thanks for your help.

Séb

MacBook Pro 15”, macOS 10.14

Posted on Dec 30, 2019 9:38 AM

Reply

Answer 1

macjack

Level 10

111,292 points

Dec 30, 2019 9:40 AM in response to Frustration99

Please download and run Etrecheck It is a diagnostic tool that's very useful to us in finding problems. Also it will give us further specs on your Mac. After it runs post the log file here. It will contain no personal information. Allowing full drive access will improve the quality of the report.

To post the log file click on share report and use the Additional Text icon in your reply window.

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Answer 2

dominic23

Level 10

84,180 points

Dec 31, 2019 3:01 AM in response to Frustration99

Configuration Files:

/etc/hosts - Count: 1

Please read https://discussions.apple.com/docs/DOC-8091

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Answer 3

leroydouglas

Level 10

203,760 points

Dec 30, 2019 11:41 AM in response to Frustration99

recurring performance issue

Frustration99 wrote:

I'm having recurring performance issue with my MacookPro.

Performance issue how, what, where? You say nothing of the issue—

At first glance I would quit the VPN.

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Answer 4

Dec 30, 2019 10:34 PM in response to macjack

The computer usually works fine but from time to time it suddenly becomes slow and unresponsive. When I check in Activity Monitor there is no hanging process and no specific process is taking large part of the CPU.

So it's not clear to me how to troubleshoot this and find out what is causing the poor performance. I don't really have a repeatable scenario to reproduce the issue.

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Answer 5

Dec 31, 2019 4:13 AM in response to dominic23

Thanks for pointing this. I never installed any pirate software. There is one custom entry for mapping an IP and this is legit. Used for bridging a windows 10 virtual machine using Parallels Desktop.

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Answer 6

Dec 30, 2019 11:10 AM in response to macjack

Hi,

Thanks for your reply.

I did the report. Please find it below:

EtreCheck report

Thanks.

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Answer 7

macjack

Level 10

111,292 points

Dec 30, 2019 11:22 AM in response to Frustration99

On the surface, it seems like a good report. It does report that a process is taking up a large % of CPU but I can't tell which. If you launch Activity Monitor from your Utilities folder and select the CPU tab what are the largest processes?

Also, when do you notice the slowness, on boot until login or after logging in?

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How to troubleshoot poor performance on MacBookPro?

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