You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud subscription

I subscribed iCloud and my payment was set up to autopay mode. When I was checking on the remaining data it is not showing my iCloud subscription. It shows I have 5GB left. My payment was taken out from my account on Dec 8th. Please help me to understand the issue.


thanks,

pavithra

Posted on Dec 30, 2019 8:24 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 30, 2019 8:48 PM

Please read Writing an effective Apple Support Communities question. We are here to help. We are all users. We are not mind-readers nor clairvoyants. We only know what you write down and tell us. Be specific and thorough. Include your hardware information and installed version of macOS.


FYI: These are user-only forums. You are not speaking to Apple. if you need to speak with Apple Support, then contact product and tech support:  Contacting Apple for support and service including international calling numbers.


Thank you for your understanding and support.


If you see 'itunes.com/bill' or an unfamiliar charge on your statement


1 reply
Question marked as Top-ranking reply

Dec 30, 2019 8:48 PM in response to Pavianandvh2589

Please read Writing an effective Apple Support Communities question. We are here to help. We are all users. We are not mind-readers nor clairvoyants. We only know what you write down and tell us. Be specific and thorough. Include your hardware information and installed version of macOS.


FYI: These are user-only forums. You are not speaking to Apple. if you need to speak with Apple Support, then contact product and tech support:  Contacting Apple for support and service including international calling numbers.


Thank you for your understanding and support.


If you see 'itunes.com/bill' or an unfamiliar charge on your statement


iCloud subscription

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.