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Double charging

You’ve charged me 3 times of 9.99 and I only have two subscriptions. Please stop doing this.

Posted on Dec 31, 2019 8:36 AM

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Question marked as Top-ranking reply

Posted on Dec 31, 2019 8:37 AM

We are users like you, not Apple employees, so we don't have access to your data to make the changes you are requesting.


Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide





1 reply
Question marked as Top-ranking reply

Dec 31, 2019 8:37 AM in response to KaziyahWilliams

We are users like you, not Apple employees, so we don't have access to your data to make the changes you are requesting.


Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide





Double charging

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