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iPhone Xs Max screen freezes in contacts

Every time I access my contacts the screen freezes. I have over 16,000 contacts, could this be causing my problem?

Posted on Dec 31, 2019 10:34 AM

Reply
1 reply

Jan 4, 2020 9:38 AM in response to Jimmy_zip

Hello Jimmy_zip,


Thanks for visiting Apple Support Communities,


I understand that you are experiencing an issue with your iPhone freezing any time you access contacts on your device. The following guide offers troubleshooting steps that could apply to what you're describing:


If an app unexpectedly quits, stops responding, or won’t open


Which app are you using when you are viewing your contacts? Does an error message ever display on your screen when this occurs?


Best regards.

iPhone Xs Max screen freezes in contacts

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