delete app data from icloud in ios 13

My SimpliSafe app is corrupt, and needs to be reinstalled. How do I delete the app from icloud so that I can download a new version of the app? I have deleted form my phone, and moved the slider to "don't back-up", but when I go to the app store, it is still in the cloud.


Thanks!


iPhone X, iOS 13

Posted on Dec 31, 2019 10:50 AM

Reply
2 replies

Dec 31, 2019 7:28 PM in response to Eric Root

Hi Eric,


Yes, I have. I was on with tech support with SimpliSafe for an hour today, and the issue seems to be the app. No matter what I do to delete it, it is still being saved in the cloud, so when I go to the app store, I just keep getting the corrupted version that is being saved to the cloud.


I have tried just about everything other than a burnt offering in the back yard. It's too windy...


I have even gone into the list of apps and turned the slider off that saves back-ups to the cloud, then deleted, but when I then go to the app store to download, the cloud version is still there.


Thanks for responding!

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delete app data from icloud in ios 13

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