You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

AirPods will stop working after 40 mins

My apple AirPods will stop working after 40 mins, battery is ok, then i put them back in the case for a few seconds, AirPods then start working again but for less time



[Re-Titled by Moderator]


Posted on Jan 1, 2020 6:03 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 4, 2020 1:47 AM

Try a full re-pair, reset, and try again.


Settings > Bluetooth > Airpods > Forget this device. Confirm it.


Put both Airpods in their case, charge them via Lightning for a few minutes (or preferably until the case is 100%). Unplug them. Open the case and hold the button on the back of the case for 15+ seconds or until the light flashes white. Hold them near your iPhone and see if the pairing screen comes up and pair them. If not, repeat until it does. But if you can't see the screen pop up, then manually pair within Bluetooth.


If it doesn't work, open a case with Apple Support here: https://support.apple.com/airpods


1 reply
Question marked as Top-ranking reply

Jan 4, 2020 1:47 AM in response to Seanbaguley

Try a full re-pair, reset, and try again.


Settings > Bluetooth > Airpods > Forget this device. Confirm it.


Put both Airpods in their case, charge them via Lightning for a few minutes (or preferably until the case is 100%). Unplug them. Open the case and hold the button on the back of the case for 15+ seconds or until the light flashes white. Hold them near your iPhone and see if the pairing screen comes up and pair them. If not, repeat until it does. But if you can't see the screen pop up, then manually pair within Bluetooth.


If it doesn't work, open a case with Apple Support here: https://support.apple.com/airpods


AirPods will stop working after 40 mins

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.