"Connecting your Apple Watch. This may take a moment" stuck.

Hello. My trouble is: when i try to pair my Apple Watch Series 2 to my IPhone 11 Pro (IOS 13.3) it stuck at connecting Apple Watch screen. Please help me.




P.S. I dont know version of WatchOS

Apple Watch

Posted on Jan 1, 2020 7:07 AM

Reply
Question marked as Top-ranking reply

Posted on May 10, 2020 11:02 AM

You should all try this!


Reset the Apple Watch.

Try logging off your iCloud account on your phone and logging back in.


But that what worked for me was deleting your old Apple Watch backups.


-> Settings

-> General

-> iPhone storage

-> Scroll down to (on my phone)

-> If there is any kind of Apple watch backups, delete those

-> Then restart your Apple watch and phone and try normal pairing


90 replies
Question marked as Top-ranking reply

May 10, 2020 11:02 AM in response to hyris

You should all try this!


Reset the Apple Watch.

Try logging off your iCloud account on your phone and logging back in.


But that what worked for me was deleting your old Apple Watch backups.


-> Settings

-> General

-> iPhone storage

-> Scroll down to (on my phone)

-> If there is any kind of Apple watch backups, delete those

-> Then restart your Apple watch and phone and try normal pairing


May 10, 2020 1:43 PM in response to KiBa14

An update: I had a phone software update my phone didn't tell me about until I restarted my phone like Janzasd said to do. I also had a software update on my watch that I wasn't able to update because I factory reset it and it requires to be set up before connecting to wifi, which is needed to pair the watch. I just updated my iPhone and I'm updating the watch right now. Everything is loading smoothly now and the watch stopped getting stuck on the connection screen.

May 13, 2020 6:29 AM in response to Neoar

So I did get the watch to finally sync... I’ll list out what I did:


Tried to sync a new series 3 watch with a new iPhone 11, got stuck in the loop of “connecting to watch.” I tried everything I could think of to get outta the loop but it never got passed that.


I happened to have an old iPhone 6 that’s updated to iOS 12 which is the most up to date for that phone, the watch had

no issues syncing to that. So I then factory reset the watch and tried syncing to my iPhone 11 again, however, this time I was not at home and was just on 5gE. The watch finally got past the connecting step and to the updating section on my phone but since I wasn't on WiFi it told me I had to connect to WiFi to continue... so when I got home I connected to WiFi and tried again, SAME CONNECTING TO WATCH LOOP. I was furious... but then I reset the watch and turned WiFi off on my phone and tried syncing the watch, it got right past connecting and onto the update again and told me to connect to WiFi. This time since I was able to switch to WiFi immediately and didn’t have to back outta the app and reset the connection, it started downloading. It took several hours (initially quoted the 1-2 days but was done in prolly 2-3 hours). After it updated it connected and I haven’t had any issues since. Completely ridiculous.


If you don’t have an old iPhone laying around, I would definitely try syncing it off of WiFi and if it works then kick the WiFi back on when it tells you to connect to WiFi to continue the update.

May 16, 2020 8:56 AM in response to hyris

I managed to sort this issue out yesterday morning with my series 4 after over 2hours of pure frustration and annoyance. The connecting to AW message was displayed on my screen initially for about 30 mins before i realised that something was wrong. I simply tried turning on and off both the watch and my iphone X multiple times but the same message was still stuck on the screen. Then i figured that force holding the screen of the apple watch when it showing the pair with iphone message gives the option to reset the watch so i did and retried not much progress. After doing this i tried updating the ios on the phone (i am using the beta version) this seemed to have been the main issue so after this i tried pairing again, it seemed to have made progress because now it sort of paired and asked me to update the OS on the watch after about 15mins the watch os was updated and it starting setting things up but then said the pairing failed. I then restarted both devices again and watched a video which said to reset network setting on the iphone so i did (and i didnt change anything on iphone, all wifi&bluetooth devices etc were all still there after didnt need to enter passwords or anything) and restarted the phone, then tried again and then it successfully paired the devices and they have both been working perfectly since yesterday.


Essentially try the following things:


-Restart both devices (multiple times)

-Reset watch by force pressing the screen like the 3D touch on the iphone

-Charge both devices moderately or leave on charge

-Ensure IOS is updated !! (IMPORTANT)!!

-Reset the network setting on iphone in setting


Doing these things worked to help pair my series 4 and iphone X (using apples beta software) so it may help

Apr 28, 2020 1:10 AM in response to hiba1310

Hello everyone,


My Apple Watch has been out of commission For about a week. I have scoured the web, YouTube, and talked to a few associates at the Apple store with no fix. I have also tried every method in this chat I came across a combination that worked me and trust me from what everyone was saying my issue was just as bad as everyone else’s worst case. I deleted my watch app reset my watch and phone reinstalled the app and took my phone connection off the 5G option I have on my home WiFi. I honestly think it was the 5G option that did the job. For whatever dumb reason Apple didn’t want to download on the 5G option and it’s sad Apple couldn’t figure that out. All in all good luck and I hope this works.

May 5, 2020 6:46 PM in response to sterling r

I just spent a couple of hours with Apple Support. The problem seemed to be with my iCloud account. When I logged off of iCloud on my phone and logged back in everything seemed to work.


We tried a bunch of stuff before that (reset watch to factory settings, reset network settings on the phone, restart phone, etc) but I think the iCloud thing is what worked.


Good luck!!

Jan 4, 2020 8:15 PM in response to hyris

Hello hyris,


Thank you for using Apple Support Communities. It's my understanding that your Apple Watch becomes unresponsive when trying to connect with your iPhone 11 Pro. You've come to the right place! I'm happy to help.


If you haven't already, restart your Apple Watch and iPhone.

How to restart your Apple Watch


Restart your iPhone


Next, make sure that your iPhone has Bluetooth turned on and is connected to Wi-Fi or a cellular network. Then use the steps in the following resource to set up your Apple Watch:

Set up your Apple Watch


Have a nice day!

Jun 18, 2020 11:30 AM in response to Powell730

this is what's done it for me i think!


similar issue - pairing an old series 3 (stupidly reset it) to a new iPhone 11 - tried EVERYTHING to try and get it to get past the 'checking for update screen'


nothing would work but as soon as i kicked myself off my wifi it worked fine with downloading the update (6.2.6) and now downloading to my watch. has initially quoted 14 hours, but within a few glances it's gone down to 7. hoping this means it will connect okay!

Jan 4, 2020 8:15 PM in response to hyris

Hello hyris,


Thank you for using Apple Support Communities. It's my understanding that your Apple Watch becomes unresponsive when trying to connect with your iPhone 11 Pro. You've come to the right place! I'm happy to help.


If you haven't already, restart your Apple Watch and iPhone.

How to restart your Apple Watch


Restart your iPhone


Next, make sure that your iPhone has Bluetooth turned on and is connected to Wi-Fi or a cellular network. Then use the steps in the following resource to set up your Apple Watch:

Set up your Apple Watch


Have a nice day!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

"Connecting your Apple Watch. This may take a moment" stuck.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.