Newsroom Update
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
Hello, I purchased iPhone X PRO about five days ago and today I updated it through ITUNES on PC. Error 69 was written at the end of the job on the computer. I tried to recover and also came across an error 69. So it ***** to buy an expensive product and get stuck without a phone and fair service. Anyone have this problem and fix it?
[Re-Titled by Moderator]
iPhone 11 Pro
Here is Apple’s support article for error 69—>If you see error -5000, -69, 13010, or 13014 when you sync music from your Mac - Apple Support
Here is Apple’s support article for error 69—>If you see error -5000, -69, 13010, or 13014 when you sync music from your Mac - Apple Support
I tried it, the same problem again.
Try restoring it as new. What I'm finding with a google search about error 69 relates to copying music, not to a software update.
~Lyssa
I tried. The same error again. I also searched Google
What country are you in?
Israel
This was bug with Hebrew itunes
Did you try to restore again after changing the language of your computer from Hebrew to something else? This may resolve it
Error 69 updating to 13.3 on brand new iPhone
