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User profile for user: Sadhaika
Sadhaika Author
User level: Level 1
15 points

iPhone 6 stopped going to sleep

At first my iPhone 6 sometimes didn't go to sleep when I pushed the power button. Now is doesn't go to sleep at all. I have it set to go to sleep at 5 min. Thank you in advance.

iPhone 5c, iOS 10

Posted on Jan 1, 2020 8:23 AM

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User profile for user: Joseph_S.
Joseph_S.
User level: Community Specialist

Posted on Jan 5, 2020 6:40 AM

Hello Sadhaika,


I want to help you with this iPhone auto-lock issue. To assist with these settings, I have a few steps for you to try. If you have not tried already, please restart the iPhone. Does this help to resolve the issue?


Which version of the iOS software do you currently have installed on your device? If your device is in need of a software update, please complete a backup of the device and update the iOS software.


Please let me know if you have any questions about these steps.


Best regards!

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User profile for user: Joseph_S.
Joseph_S.
User level: Community Specialist

Jan 5, 2020 6:40 AM in response to Sadhaika

Hello Sadhaika,


I want to help you with this iPhone auto-lock issue. To assist with these settings, I have a few steps for you to try. If you have not tried already, please restart the iPhone. Does this help to resolve the issue?


Which version of the iOS software do you currently have installed on your device? If your device is in need of a software update, please complete a backup of the device and update the iOS software.


Please let me know if you have any questions about these steps.


Best regards!

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iPhone 6 stopped going to sleep

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