uploading iPhone photos to google drive folder problem

I snap photos of receipts and upload them to a google folder. I create a new google folder every month. Using the photo upload icon in camera, i click on the google drive link, then my drive. It shows me a list of my google folders. However, it isn't updating to the most recent google folders, so i can't upload the new photos this way. The folder selection has stayed the same since 3 months ago when i first started keeping track of receipts this way.


I can upload them if i go to the google drive app, choose folder, and plus sign them into the folder, but it sure isn't as easy as using the upload icon in the actual camera app.


Does anyone know why the google drive icon doesn't seem to be actually communicating with google anymore and updating my folders? I have tried installing and uninstalling the icon onto the list of choices, but that didn't update the sync to google drive. I have turned phone off and on. No luck. I've checked my google drive and don't see anything there that could be keeping it from syncing.


Anyone know how to fix this glitch?


iPhone 8 Plus

Posted on Jan 1, 2020 12:36 PM

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Jan 5, 2020 9:11 AM in response to Californiacbeee

Hi Californiacbeee,


Welcome to Apple Support Communities. I understand you're unable to upload updated information to Google Drive through your iPhone. I'll be happy to help.


You've done an excellent job with some of the troubleshooting steps that were performed. There are additional steps available, such as checking for a possible update of Google Drive in the App Store. In addition, you'll want to check and see if this is occurring on both cellular data and Wi-Fi. This can help isolate the issue you're experiencing with uploading your files to Google Drive.


Also, you'll want to check and see if your iPhone is updated to the latest iOS version. Here's how: Update your iPhone, iPad, or iPod touch For any reason you continue to experience the same behavior, I suggest contacting Google for further assistance. You can contact them through this link here: Contact Google Drive support


Kind regards.

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uploading iPhone photos to google drive folder problem

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